Patrica Howard
Quality Scores
22nd October 2025to21st November 2025No data
Recent Evaluations
Scorecard
Quality Score
Grade
RAG
Created
Collections
80
Pass
Amber
1st October 2025
Collections
74
Pass
Amber
30th September 2025
Refunds
50
-
-
27th September 2025
Collections
97
Pass
Green
23rd September 2025
Collections
74
Pass
Amber
22nd September 2025
Collections
60
Fail
Red
19th September 2025
Collections
70
Pass
Amber
15th September 2025
Collections
94
Pass
Green
11th September 2025
Collections
60
Fail
Red
8th September 2025
Complaints
87
-
-
5th September 2025
Collections
100
Pass
Green
31st August 2025
Collections
64
Fail
Red
29th August 2025
Collections
91
Pass
Green
24th August 2025
Refunds
100
-
-
20th August 2025
Collections
100
Pass
Green
17th August 2025
Development Areas
| Section | Scorecard | View |
|---|---|---|
| GDPR | Collections | |
| Payment taken | Collections | |
| Correct payment calculations | Collections |
Top Sections
| Section | Scorecard | View |
|---|---|---|
| Inappropriate / offensive language | Collections | |
| Scripts | Collections | |
| Appropriate solution offered | Collections | |
| Contact details confirmed | Collections |

