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File Name
Score
Flagged Words
Date Analysed
call_2.mp3
16
escalate, illegal, manager, refund
6th October 2025
Delete
call_1.mp3
9
angry, frustrated
6th October 2025
Delete
call_3.mp3
8
cancel, refund
6th October 2025
Delete
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Dissatisfaction
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Dissatisfaction
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