Madeleine Ashley
Quality Scores
6th June 2025to5th July 2025
Average Quality Score
Score Progression
Recent Evaluations
Scorecard
Quality Score
Grade
RAG
Created
Collections
94
Pass
Green
1st July 2025
Collections
80
Pass
Amber
27th June 2025
Collections
77
Pass
Amber
25th June 2025
Complaints
87
-
-
19th June 2025
Collections
94
Pass
Green
18th June 2025
Collections
80
Pass
Amber
16th June 2025
Collections
77
Pass
Amber
9th June 2025
Refunds
100
-
-
8th June 2025
Collections
80
Pass
Amber
2nd June 2025
Collections
80
Pass
Amber
31st May 2025
Collections
80
Pass
Amber
25th May 2025
Collections
97
Pass
Green
22nd May 2025
Collections
80
Pass
Amber
20th May 2025
Complaints
85
-
-
16th May 2025
Collections
77
Pass
Amber
10th May 2025
Development Areas
Section | Scorecard | View |
---|---|---|
Appropriate solution offered | Collections | |
Actions agreed | Collections | |
DD set up | Collections |
Top Sections
Section | Scorecard | View |
---|---|---|
Inappropriate / offensive language | Collections | |
Scripts | Collections | |
Complaints process | Collections |