Madeleine Ashley
Quality Scores
22nd October 2025to21st November 2025No data
Recent Evaluations
Scorecard
Quality Score
Grade
RAG
Created
Collections
94
Pass
Green
5th October 2025
Collections
80
Pass
Amber
1st October 2025
Collections
77
Pass
Amber
29th September 2025
Complaints
87
-
-
23rd September 2025
Collections
94
Pass
Green
22nd September 2025
Collections
80
Pass
Amber
20th September 2025
Collections
77
Pass
Amber
13th September 2025
Refunds
100
-
-
12th September 2025
Collections
80
Pass
Amber
6th September 2025
Collections
80
Pass
Amber
4th September 2025
Collections
80
Pass
Amber
29th August 2025
Collections
97
Pass
Green
26th August 2025
Collections
80
Pass
Amber
24th August 2025
Complaints
85
-
-
20th August 2025
Collections
77
Pass
Amber
14th August 2025
Development Areas
| Section | Scorecard | View |
|---|---|---|
| Actions agreed | Collections | |
| Appropriate solution offered | Collections | |
| DD set up | Collections | |
| Follow up logged correctly | Collections | |
| Consequences explained | Collections |
Top Sections
| Section | Scorecard | View |
|---|---|---|
| Inappropriate / offensive language | Collections | |
| GDPR | Collections | |
| Correct payment calculations | Collections |

