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General Enquiries quality score and grade stats for the previous 12 months
| November | 83 | 82 |
| December | 81 | 74 |
| January | 82 | 76 |
| February | 82 | 77 |
| March | 85 | 84 |
| April | 83 | 78 |
| May | 82 | 77 |
| June | 82 | 73 |
| July | 83 | 77 |
| August | 83 | 79 |
| September | 83 | 76 |
| October | 88 | 90 |
QS Overview - General EnquiriesGeneral Enquiries quality score and grade stats for the previous 12 months| November | 83 | 82 |
| December | 81 | 74 |
| January | 82 | 76 |
| February | 82 | 77 |
| March | 85 | 84 |
| April | 83 | 78 |
| May | 82 | 77 |
| June | 82 | 73 |
| July | 83 | 77 |
| August | 83 | 79 |
| September | 83 | 76 |
| October | 88 | 90 |
