Gloria Calvert
Quality Scores
24th October 2025to23rd November 2025No data
Recent Evaluations
Scorecard
Quality Score
Grade
RAG
Created
Collections
97
Pass
Green
3rd October 2025
Refunds
100
-
-
1st October 2025
Collections
80
Pass
Amber
28th September 2025
Collections
60
Fail
Red
23rd September 2025
Collections
51
Fail
Red
20th September 2025
Collections
60
Fail
Red
20th September 2025
Collections
77
Pass
Amber
13th September 2025
Complaints
100
-
-
12th September 2025
Collections
67
Fail
Red
8th September 2025
Collections
80
Pass
Amber
6th September 2025
Refunds
100
-
-
30th August 2025
Collections
80
Pass
Amber
29th August 2025
Collections
80
Pass
Amber
20th August 2025
Collections
80
Pass
Amber
19th August 2025
Collections
77
Pass
Amber
16th August 2025
Development Areas
| Section | Scorecard | View |
|---|---|---|
| Appropriate solution offered | Collections | |
| GDPR | Collections | |
| Payment taken | Collections |
Top Sections
| Section | Scorecard | View |
|---|---|---|
| Inappropriate / offensive language | Collections | |
| Scripts | Collections | |
| I&E | Collections |

